Delivery

Most of our furniture is in stock and is guaranteed to be delivered within 15 working days unless otherwise specified at the point of ordering.

If you choose the 2 man delivery option our delivery team will provide you with approximately 1 hours notice depending on phone connection they will unpack your furniture install it in the room of your choice and leave all packing materials so the goods can be returned within 7 days if required. To make sure you are completely satisfied with your furniture the delivery team will ask you to sign for your furniture after it has been installed.

All deliveries will be made to the delivery address provided by you when you originally place your order. In the event that you require the products to be delivered to an alternative delivery address to that stated in the order you must contact us either in writing or by telephone to notify us of this fact and provide the alternative delivery address. You may also be required to provide us with further personal identification (in such form as shall be requested by us) and we reserve the right to postpone delivery until such satisfactory documentation is provided.  We aim for all deliveries to take place between the hours of 8am and 5pm obviously this is based around the circumstances on the day. If for any reason at all the drivers are delayed whether that may be due to traffic accidents problems delivering or any other reason that may effect the route then we will keep the customer updated and always continue to deliver until we all deliveries are complete.  Each customer effected will be given the option whether they can accept the delivery later in the evening or whether we arrange an alternative unfortunately these problems are out of our control and www.buysofasdirect.co.uk cannot be responsible for any delays.  At request we will try to advise an approx delivery time slot 8am – 1pm (morning slot) and 1pm until 5pm (afternoon slot) again we cannot be responsible if the delivery is too take place outside of the time advised.  This is a 8am – 5m delivery with one hours notice from the drivers and the customer is responsible to be available at one hours notice within these times provided.

On the day of delivery please ensure that the delivery team can gain easy access to the room that the furniture is destined for and please make sure that the area you want the furniture placed is cleared and free from debris or hazards.

Due to problems locating a quality courier service that can deliver to Scotland with guaranteed times and dates; we cannot take orders from Scotland. We promise that we are doing everything possible to offer our products north of the border.